What is your returns policy?

We make is easy! You may return part of or all of your order provided the product is unworn, unwashed and has all original tags and packaging still intact and is within 45 days of receiving your order. Mitchell & Ness will not accept returns if:

 

  1. The item has obviously been worn
  2. The item smells of cologne, perfume, smoke or any other odours
  3. The item has visible stains, marks, burns, snags or any other blemishes
  4. The item has alterations or modifications of any kind
  5. Price tags have been removed, damaged or altered
  6. Other tags have been removed, damaged or altered

 

Refunds will be issued on the same form as the original payment within 3 business days of receiving the returned product.

 

To start your return or exchange click here.
Only 1 return/exchange request is applicable per order.

Alternatively you can process your return through our partner Refundid which will issue your refund to you as soon as you complete the Refundid process. Instant refund!

 

Please note: if change of mind returns are received as ‘Return to Sender’, Mitchell & Ness will deduct the Return to Sender shipping cost from the refund total.