What is your exchange policy?

We make it easy! You may exchange part of or all of your order* provided the product is unworn, unwashed and has all original tags and packaging still intact and is within 45 days of receiving your order. Mitchell & Ness will not accept exchanges if:

 

  1. The item has obviously been worn
  2. The item smells of cologne, perfume, smoke or any other odors
  3. The item has visible stains, marks, burns, snags or any other blemishes
  4. The item has alterations or modifications of any kind
  5. Price tags have been removed, damaged or altered
  6. Other tags have been removed, damaged or altered 

P.S exchanges are FREE and applicable to 1 exchange/refund per order.

 

It will take 5-10 business days for you to receive your exchange once you have posted back the original item(s).

*Exchanges are not permitted on 'Final Sale' items. 

To start your exchange Click here

 

Instant exchanges

We do not offer instant exchanges.